Privacy Policy
Last updated: 7 October 2026
Discover Nomad Travel helps travellers plan trips to Kyrgyzstan and obtain quotes from local travel agencies. This policy explains how we collect, use and share your personal information.
Who we are
Discover Nomad Travel is based in the United Kingdom.
We are responsible for the personal information collected through our website and enquiry service.
Email: elmira@discovernomadtravel.com
What information we collect
When you complete our trip enquiry form, we collect:
Your full name.
Your email address.
Your phone number.
How long you would like to travel for.
Your budget.
When you would like to visit.
What you would like to do in Kyrgyzstan.
We also keep correspondence relating to your enquiry.
Depending on the website features and analytics enabled, our website may collect technical information, such as your IP address, browser, device and pages visited. Further information appears in the cookies section below.
Please do not include passport details, payment-card information, medical information or unnecessary personal details about other travellers in your enquiry.
How we use your information
We use your information to understand your plans, respond to your questions and obtain suitable quotes and itinerary suggestions from local agencies in Kyrgyzstan.
You will be contacted directly by the agency based in Kyrgyzstan regarding your enquiry. We may also contact you to clarify your preferences, discuss the options available and follow up on your enquiry.
We also keep enquiry records to manage our service and resolve questions or complaints.
Submitting an enquiry does not subscribe you to marketing emails.
Our legal basis
We rely on our legitimate interests to respond to your enquiry, identify suitable agencies, obtain the quotes you have requested and maintain relevant correspondence.
Our legitimate interest is providing and managing our trip-enquiry and referral service. We consider your privacy and use only the information necessary for these purposes.
You have the right to object to our use of your information on this basis. To do so, email elmira@discovernomadtravel.com.
Where we rely on consent, such as for cookies requiring it, you can withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.
You are not legally required to submit an enquiry. However, without sufficient contact details and trip information, we may be unable to respond or obtain suitable quotes.
Sharing information with local agencies
To obtain quotes, we share relevant enquiry information with selected local travel agencies in Kyrgyzstan.
This may include your name, contact details, preferred dates, trip length, budget and the activities you would like to experience. We limit the information shared to what is needed to deal with your request.
The agencies will contact you directly.
You can contact us to ask which agencies have received your information.
Where an agency uses your information as an independent business, it is responsible for its own data-protection practices. Its privacy policy will explain how it handles your information, including if you subsequently book a trip with it.
Our service providers
Our website is hosted by Squarespace, which processes information submitted through the website.
We also use GoogleMail to receive, store and manage enquiries.
We may disclose information where required by law or where necessary to establish, exercise or defend legal claims.
Overseas transfers
Obtaining quotes from agencies in Kyrgyzstan involves transferring personal information outside the United Kingdom. Our website and email providers may also process information in other countries.
How long we keep your information
We normally keep your enquiry and related correspondence for up to 12 months from your last contact with us about the enquiry.
After this period, we delete the information or anonymise it so that it no longer identifies you.
If particular records need to be kept longer to meet a legal obligation or deal with a complaint or legal claim, we retain only the information necessary for that purpose.
This retention period applies to information we control. Local agencies have their own retention policies for information they receive.
Cookies and analytics
Our website uses cookies and similar technologies.
Cookies requiring your consent are only enabled after you accept them. You can reject these cookies or change your choice through the website’s cookie settings.
Your rights
Depending on the circumstances, you may have the right to:
Request a copy of your personal information.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your information.
Ask us to restrict how we use it.
Object to processing based on legitimate interests.
Receive your information in a portable format where applicable.
Withdraw consent where we rely on it.
To make a request, email elmira@discovernomadtravel.com. We may need to verify your identity before responding.
Questions or complaints
If you have a question or concern about how we handle your information, contact us at elmira@discovernomadtravel.com.
Changes to this policy
We may update this policy if our services or information-handling practices change. The latest version will appear on this page with an updated date.